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FAQ PATREON

What Is Patreon?

Patreon is a way to join your favorite creator's community and pay them for making the stuff you love. Instead of literally throwing money at your screen (trust us, that doesn’t work), you can now pay a few bucks per month or per post that a creator makes.  For example, if you pay $2 per video, and the creator releases 3 videos in February, then your card gets charged a total of $6 that month.  This means the creator gets paid regularly (every time she releases something new), and you become a bonafide, real-life patron of the arts.  That’s right--Imagine you, in a long frilly white wig, painted on a 10-foot canvas on the wall of a Victorian mansion.  And imagine your favorite creators making a living doing what they do best… because of you.

 

How Do I Delete My Pledge?

You can delete your pledge at any time while logged into your Patreon account. From the drop-down menu on the top right, click "your pledges" and you'll be taken to a page that shows all of your active pledges. Click "edit pledge" next to the pledge you wish to delete and click the "delete" button on the bottom right of the page.

Can I Pause My Payment To A Creator?

Unfortunately, it is not possible to pause your payments to creators. That said, if you delete your pledge, you can add it back at any time.  Hope to see you soon!

How Do I Edit My Pledge?

You can edit your pledge at any time while logged into your Patreon account.

From the drop-down menu on the top right, click "Your Pledges" and you'll be taken to a page that shows all of your active pledges. Click "edit pledge" next to the pledge you wish to edit and adjust any details you'd like. Make sure to save your changes and your new pledge will immediately take effect for any posts the creator shares with your reward tier.  

 

How Do I Message A Creator?

There are two ways you can message a creator you are supporting on Patreon:

From the creator's page, click "send a message" on the right-hand side.

or

Navigate to the drop-down menu on the top-right while signed into Patreon.com and click "messages." 

 

How do rewards work?

Rewards are just about the best thing since Katy Perry. When you become a patron to a creator, they will often have different rewards they've crafted just for you! This could be anything from pre-sale concert tickets, downloads, personal gifts, hangouts, handwritten notes or anything else they can offer as a way to thank you for your patronage.

You can choose a reward tier equal or lower to the amount you signed up to pay. Say you pay $10 to a creator - that means you can choose the $10 reward, any lower reward, or go wild and choose no reward because you're a baller who just wants to give money to creators. If you choose the $10 reward, you'll have access to all the rewards below it as well. Ca-chinggg. 

Gosh. Rewards are so... rewarding. 😉 

When Will I Receive My Reward?

When you least expect it, my friend. Just kidding. Creators will usually post rewards once they see all of their patron’s payments have processed which is normally the first week of the month! 

That said, each creator might have different reward distribution cycles. If you're confused at any time, send the creator you support a message or post directly on their page.

 

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